Questions
Frequently asked questions about IPTV
Everything about IPTV in one place: from the basics to ordering, devices and internet. Question not listed? Send us a message.
IPTV and ordering
What is IPTV?
IPTV stands for Internet Protocol Television: watching TV over your internet connection instead of cable, a satellite dish or an aerial. You watch with an IPTV app on a device you already own, such as a Smart TV, Fire TV Stick, phone or laptop.
How does IPTV work?
After you order, you receive login details. You enter them in an IPTV app, for example IPTV Smarters Pro. The app loads the channels, the TV guide and the library of films and series over the internet. A fast, stable connection matters most.
How much does an IPTV subscription cost?
3 months is €24.99, 6 months €39.99 and 12 months €52.99. You pay once per period. There is no contract and the subscription does not renew automatically.
Can I try IPTV for free first?
Yes. You can test IPTV Nederland One free for 24 hours on your own device and internet connection. Ask for the trial on WhatsApp and tell us which device you use. One free trial per customer.
Is IPTV legal in the Netherlands?
IPTV as a technology is legal; many regular TV providers use it too. Whether a subscription is legal depends on whether the provider has permission (licences) for the channels it carries. In the Netherlands, BREIN takes action against unlicensed providers, and according to the Court of Justice of the European Union, watching from an illegal source is not allowed either. Our 'Is IPTV legal?' page explains the difference.
Which devices does it work on?
Smart TVs (such as Samsung and LG), Amazon Fire TV, Android phones, tablets and TV boxes, iPhone and iPad, Mac, Windows PCs and Formuler boxes. Not sure about your device? Send us its make and model on WhatsApp before you order.
How do I order?
Choose a plan length and tap the WhatsApp button. The message is already written, with the plan and price in it. We agree payment with you on WhatsApp, then send your login details and setup instructions straight away. Nothing is paid on this website.
What if it doesn't work?
Message us on WhatsApp first; most problems are solved with a different app setting or a better Wi-Fi signal. If you're still not happy, our 7-day money-back guarantee applies.
Watching, devices and help
What internet speed do I need for IPTV?
A stable connection matters more than a high peak. As a reference point, Netflix recommends at least 5 Mbps for Full HD. Leave headroom if others at home stream or game at the same time, and use a network cable or a strong Wi-Fi signal at the TV where you can.
Does my subscription renew automatically?
No. You pay once for the plan length you choose. There is no contract and no automatic renewal. When your period ends, you decide whether to order again.
What is the difference between IPTV and cable TV?
With cable TV the signal comes through your provider's cable, usually with its own decoder and a contract. With IPTV everything comes in over the internet and you watch with an app on devices you already own. So you don't need an extra box, but you do need a good internet connection.
Which app do I use for IPTV?
Many customers use IPTV Smarters Pro because it works on most devices. Our IPTV Smarters Pro page shows step by step how to log in. With your order you also get instructions for your device.
Do I need a VPN?
A VPN is included with every subscription, so you don't need to buy anything extra.
On how many devices can I watch at the same time?
Ask us on WhatsApp before you order and you'll get a clear answer for your situation.
How quickly is my subscription active?
As soon as your payment is confirmed, we send your login details on WhatsApp. You can start watching right away.
In which language can I get help?
Our WhatsApp help is in English. Simple English is fine; we reply clearly, step by step.
See it first. Then decide.
Try IPTV free for 24 hours on your own TV and internet. If you like it, choose a plan afterwards.